2017 Outpatient Survey (Jan. 2017 – Oct. 2017)

Scoring Based on a 1-5 Scale. 184 Surveys Completed.

STATEMENT Facility UHS
1. I was encouraged to help myself and ask others to help me. 4.71 4.66
2. I was informed of my rights. 4.72 4.62
3. I felt safe while I was here. 4.77 4.71
4. The environment was clean and comfortable. 4.43 4.60
5. Staff were sensitive to language, cultural and spiritual needs. 4.74 4.69
6. My therapist responded to and addressed my needs. 4.75 4.72
7. The therapy groups were helpful to me. 4.58 4.63
8. I knew my treatment plan goals. 4.64 4.63
9. I was treated with dignity and respect. 4.79 4.74
10. I feel better now than when I was admitted. 4.78 4.61
11. The information and education provided by the program addressed my needs. 4.54 4.60
12. I understand the importance of following my discharge plan. 4.80 4.70
13. Overall I was very satisfied with my treatment. 4.69 4.65
14. I would recommend this facility to someone needing treatment. 4.75 4.69

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2017 Inpatient Survey (Jan. 2017 - Oct. 2017)

Scoring Based on a 1-5 Scale. 198 Surveys Completed.

STATEMENT Facility UHS
1. I was encouraged to help myself and ask others to help me. 4.72 4.53
2. I was informed of my rights. 4.82 4.40
3. I felt safe while I was here. 4.71 4.46
4. The environment was clean and comfortable. 4.31 4.32
5. Staff were sensitive to language, cultural and spiritual needs. 4.74 4.45
6. I was satisfied with the food. 3.94 4.15
7. The therapy groups were helpful to me. 4.43 4.41
8. I had input into my treatment plan goals. 4.67 4.45
9. I was satisfied with the unit/program staff. 4.69 4.48
10. I was satisfied with my physician. 4.55 4.48
11. I was treated with dignity and respect. 4.80 4.50
12. I feel better now than when I was admitted. 4.86 4.60
13. I understand what my medications do and why/how I should take them. 4.76 4.60
14. I understand the importance of following my discharge plan. 4.72 4.67
15. Overall I was very satisfied with my treatment. 4.65 4.50
16. I would recommend this facility to someone needing treatment. 4.78 4.44

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